Privacy Policy
Last updated: June 2026
1. Information We Collect
We collect information you provide during registration (name, email, phone), appointment booking (consultation preferences, session notes), and payment processing (handled by Razorpay — we do not store payment card details).
2. How We Use Your Information
Your information is used to: facilitate therapist matching, process appointments, enable video consultations, send appointment reminders, and improve our platform. We never sell your data to third parties.
3. Video Consultation Privacy
Video sessions are conducted through encrypted connections via LiveKit. TalkIndia does not record, store, or access the content of your therapy sessions. Sessions are between you and your therapist only.
4. Cookies
We use essential cookies for authentication and session management. We do not use tracking cookies or share cookie data with advertisers.
5. Data Security
All data is encrypted in transit (TLS) and at rest. We use Supabase as our database provider with Row Level Security ensuring users can only access their own data. Access to production systems is restricted to authorized personnel.
6. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting support@talkindia.in. Account deletion requests are processed within 30 days.
7. Contact
For privacy-related inquiries, contact: support@talkindia.in